Privacy Policy

PRIVACY POLICY – PLEASE READ CAREFULLY

By using this website, you agree to the terms of this Privacy Policy.

PEPE natura (“PEPE natura”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you have regarding your data when using www.pepenatura.com (the “Website”).

1. Information We Collect

We may collect and process the following types of personal information:

Information you provide directly

Name
Billing and shipping address
Email address
Phone number
Payment information required to process orders
Messages submitted through contact forms or customer service requests
Product reviews or comments voluntarily submitted by you

Information collected automatically

When you use our Website, certain technical information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Website usage data and browsing behavior
Referring pages and clicked links
Cookies and similar technologies

2. Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

Cookies may also help us provide relevant content, marketing, and advertisements through third-party services such as Shopify, Google Analytics, and social media platforms.

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

For more information, please see our Cookie Policy.

3. How We Use Your Information

We may use your personal information to:

Process and deliver orders
Provide customer support
Communicate regarding orders, inquiries, or services
Improve our Website and customer experience
Prevent fraud and protect website security
Comply with legal obligations
Send marketing communications if you have given consent

4. Sharing of Personal Information

We may share personal information with trusted third-party service providers when necessary for operating our business, including:

Shopify
Payment service providers
Shipping and logistics partners
Analytics services such as Google Analytics
Professional advisers and legal authorities when required by law

We do not sell your personal information.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

All payment transactions are processed through secure encrypted connections using SSL technology.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, and operational requirements.

7. Your Rights Under GDPR

Under applicable data protection legislation, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability

To exercise your rights, please contact us at:

pepenatura<at>yahoo.com

We will respond to requests within the time required by applicable law.

8. Analytics

We use third-party analytics services, including Google Analytics, to understand how visitors use our Website and to improve website functionality and performance.

Analytics information is generally processed in aggregated and non-identifiable form.